Legal

Privacy Policy

Effective date: [ADD DATE]

Before publishing: This is a drafting template, not a statement that has been verified against Eluvi's actual data flows. Replace all bracketed fields and confirm what your production app actually collects, shares, and retains.

Eluvi ("we," "our," or "us") respects your privacy. This policy explains how information is handled when you use the Eluvi mobile application and this website.

1. Who we are

Eluvi is operated by [LEGAL COMPANY NAME]. Contact: YOUR_SUPPORT_EMAIL@example.com.

2. Information we collect

Depending on the features you use and how the app is configured, information may include:

  • Account information: information used to create or access an account, such as an email address or sign-in identifier, if accounts are offered.
  • Subscription and purchase information: subscription status and transaction identifiers needed to provide paid access. Payments through the App Store are processed by Apple.
  • App and technical information: device information, app version, usage events, diagnostics, and similar information, but only to the extent actually collected by the app or its service providers.
  • Support communications: information you choose to send when requesting assistance.

[REVIEW: Remove any category not collected and add any other collected data, including analytics, push notification identifiers, or content preferences, if applicable.]

3. How we use information

We use information as needed to provide the app, manage account access and subscriptions, respond to support requests, maintain security, and improve reliability. [REVIEW any analytics or marketing uses.]

4. Service providers

Our app may use service providers to support its operation, including Supabase for account or database services, RevenueCat for subscription management, Cloudflare for content delivery, and Apple for App Store purchases. Each provider may process information as needed for its role. [VERIFY the list, specific data shared, and applicable vendor privacy disclosures.]

5. Data sharing

We may share information with service providers who assist in operating the app and when required by law or necessary to protect rights and safety. [CONFIRM whether the app contains third-party analytics, tracking, advertising, or other disclosures.]

6. Data retention and deletion

We retain information only as long as reasonably necessary for the purposes described here, subject to applicable legal requirements. To request access to or deletion of your personal information, contact YOUR_SUPPORT_EMAIL@example.com. [ADD the actual account deletion mechanism and retention periods or criteria; Apple has additional rules for apps that support account creation.]

7. Security

We use reasonable measures intended to protect information. No method of storage or transmission is completely secure.

8. Children's privacy

[STATE the intended age audience and describe handling of children's data as applicable.]

9. International users

[ADD information about locations of processing and jurisdiction-specific privacy rights as applicable.]

10. Changes to this policy

We may update this policy from time to time and will post the updated version on this page with a revised effective date.

11. Contact

Questions about privacy? Email YOUR_SUPPORT_EMAIL@example.com.